About Us

Hello and welcome to our store.

We are a family run business and our goal is to provide the best products and service to our customers that we possibly can. Our wish is for 100% satisfaction with all purchases. If you're not entirely satisfied with any item you've received, please contact us and we will do our very best to help you.


Product Information About Our Mulberry Paper Flowers

We started selling our mulberry paper roses back in 2007. Since then we've added many new flowers. All of our mulberry paper flowers are handmade using natural, renewable resources. The flowers are all handmade by experienced crafts people using high quality materials and great care is taken to ensure that they are made to the highest standard. The production process does not involve using acid or other chemical additives. We are very proud of the quality and manner in which our flowers are produced, and the fact that they are made using natural, renewable materials.


Business Customers From EU Countries

If you are a business customer from another European Union (EU) country, and you are registered for VAT, please create an account with us and add your VAT number to your account information. If your account has a valid VAT number, you will not be charged VAT when you submit an order. We will not charge you any VAT.


Shipping and Delivery

Information about shipping prices and delivery can be found on our Shipping and Delivery Information page.


Business Location and Shipping Countries

We are based in the UK, which means we provide quick deliveries to all European destinations and shipments to the US, Canada, Australia and many other worldwide destinations are speedy, too.


We ship to all countries in Europe, North America, Australasia and many countries in the Middle East, and Asia. For a complete list of countries that we ship to, please see our Shipping and Delivery Information page


FURTHER INFORMATION

You can contact us directly either by email or by phone by using the following:

  • For all sales inquiries, please email Wild Orchid Craft Sales by clicking on this link.
  • For all Customer Service inquiries, please email Customer Services by clicking on this link
  • You can call us on +44 (0)118 328 2626

We hope you enjoy shopping with us.