Customer Info

Hello and welcome to our shop.

Your custom is very important to us. We are a family run business and our goal is to provide the best products and service to our customers that we possibly can. Our wish is for 100% satisfaction with all purchases. If you're not entirely satisfied with any item you've received, please contact us within 7 full working days of receiving the item, and we will be happy to provide a refund or replacement.

Product Information About Our Mulberry Paper Flowers

We have been selling mulberry paper flowers for over five years. All of our mulberry paper flowers are made using natural, renewable resources. The flowers are all handmade by experienced crafts people using high quality materials and great care is taken to ensure that they are made to the highest standard. The production process does not involve using acid or other chemical additives. We are very proud of the quality and manner in which our flowers are produced, and the fact that they are made using natural, renewable resources.

Business Location

We are based in the UK, which means we provide quick deliveries to all European destinations and shipments to the US, Canada, Australia and many other worldwide destinations are speedy, too. For a complete list of countries that we ship to, please see our Terms and Conditions page

Stock Availability

All of our mulberry paper flowers are handmade, which means that the manufacturing process is slower than mass produced, factory made flowers. There is a noticeable difference in quality between our flowers and those made in factories. The quality of our flowers is far higher. Because our flowers are handmade, and the production process is slower, it is not always possible to purchase them in high quantities. The time to restock products varies between three to eight weeks.

FURTHER INFORMATION

Further information about ordering from Wildorchidcrafts, including shipping/delivery costs, can be found by visiting our Terms and Conditions page. You can also contact us directly either by email or by phone by using the following:

For all sales inquiries, please email Wild Orchid Craft Sales by clicking on this link.
For all Customer Service inquiries, please email Customer Services by clicking on this link
You can call us on +44 (0)1908 566896